Promotional codes issued by Biovertexa UK via newsletter, trade flyers, or social channels:

• Must be entered in the designated “Coupon Code” box on the cart or checkout page prior to clicking “Place Order”. Discounts cannot be applied retrospectively after order placement.
• Only one promotional code may be applied per order. Codes cannot be stacked or combined with trade account contract terms unless explicitly stated.
• Promotional codes have no cash redemption value and are non-transferable.

In strict compliance with the Consumer Protection from Unfair Trading Regulations 2008 and CMA guidance:

• All strike-through reference prices (e.g. “Was £249.99 — Now £199.99”) reflect a genuine previous selling price offered on biovertexa.com for a continuous period of at least 28 consecutive days.
• We never artificially inflate baseline prices prior to seasonal promotional campaigns (e.g. Black Friday or Spring Bank Holiday tool sales).

Contractors purchasing high volumes of consumable items (e.g. boxes of reciprocating saw blades, SDS-Plus drill bits, silicone sealant tubes) benefit from automated tier pricing:

Where orders qualify for a free promotional gift (e.g. “Free DeWalt 5.0Ah Battery with Selected XR Twin Packs”):

• Free gifts are subject to live stock availability. If stock is exhausted, Biovertexa UK reserves the right to substitute an equivalent or superior item of equal or greater value.
• If you exercise your right to return the main qualifying tool under our 30-day return policy, the promotional free gift must also be returned in unopened, pristine condition. If retained, its standard retail price will be deducted from your refund.

Promotional offers and flash deals run for defined dates and times. At 23:59 GMT on the final advertised day of the campaign, promotional pricing terminates automatically. Items stored in online shopping baskets but not purchased prior to the deadline will revert to regular trade pricing upon checkout attempt.

When returning items purchased as part of a promotional campaign:

• Refunds reflect the actual discounted price paid as shown on your VAT invoice, not the full pre-discount retail price.
• If an order qualified for a minimum spend voucher (e.g. “£20 off orders over £200”) and returning an item causes total order value to drop below £200, the £20 promotional discount is rescinded and adjusted against the refund.

Promotional codes intended for bona fide end-user contractors and retail consumers may not be exploited by unauthorized automated scrapers, third-party coupon aggregators without license, or commercial arbitrage re-sellers. Biovertexa UK reserves the right to cancel orders placed in breach of fair use conditions.

For inquiries regarding trade discount eligibility or corporate volume pricing: